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Carers UK Forum • Left an honest review of care company
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Left an honest review of care company

Posted: Tue Sep 28, 2021 5:54 pm
by Carl_2109
So I left an honest review of my mums current care company and the manager told me to remove it otherwise she would sue me? The review was what I experienced first hand no lies only truth and I got forced into removing it

Re: Left an honest review of care company

Posted: Tue Sep 28, 2021 6:49 pm
by bowlingbun
So report that to CQC as well!

Re: Left an honest review of care company

Posted: Wed Sep 29, 2021 9:25 pm
by Henrietta
I've worked for a couple of care agencies and employed another 3 different care agencies in the past. They have all provided overshoes for their staff so you should not be having to buy them yourself. Contact the office and see if they can provide them for their staff at your property. Leave some by the front door as a reminder.

Re: Left an honest review of care company

Posted: Thu Sep 30, 2021 10:17 am
by Penny
i believe most of these review sites are a con anyway.

When my Mum was in her first care home the owner was all over you straight away and asking you to leave a review on a national care home site. She pestered my niece to do the same, which we did. we kept it brief but truthful but bearing in mind Mum had only been there a couple of weeks we felt pressured into doing so.

She was very crafty in who she asked to leave reviews ….. always new people and never people who questioned anything or had complained. So if you read the reviews they are all positive and it sounds a lovely place. Later on When things got worse I tried to remove my review from the site and that took numerous emails to the organisation but eventually I managed.

Re: Left an honest review of care company

Posted: Thu Sep 30, 2021 12:09 pm
by Carl_2109
All the reviews are good except for mine, but most of the reviews I noticed are from the manager and her staff members