Sounds like a load of rubbish to me!!
Seriously, tis a good 'un.
Our collectors will take a bin if it's broken/cracked/damaged but I just wish they'd tell us. We have to first hunt around for it in case it's been placed elsewhere or nicked (yes, people nick wheelie bins round here!!) and THEN after realising it's "bin and gone" do we contact the council for a new one. Replacements seem to take anything up to two weeks here!
What annoys me with our collections is we have 5 (Yes FIVE) bins. We have a grey wheelie bin for all general household rubbish that do not fit into the following and remaining four categories.....
A brown bin for garden waste. This includes hedge cuttings, grass cuttings etc. (It used to include wood of any sort but they stopped that. We now have to take wood to the local tip!)
A Red Box for all cardboard and paper.
All card must be cereal box size or less. Anything larger will not be taken. This means any large boxes from household appliances or furniture has to be cut up to cereal box size and placed in the small red box. This soon fills it up! Or taken up the local tip.
A Blue Box for all glass jars, tins, bottles and plastic containers.
A Food Bin for ALL food waste, including tea bags, potato peelings etc.
This means that we have to have something in the kitchen to place teabags and peelings etc. in until we take them out to the food bin. Yuk!
Anything placed next to any of the bins/boxes will NOT be collected. (They MUST be IN the bins/boxes with the lids closed, else they can refuse to empty them!)
They are also now talking about fines for people who place (for example) food waste in anything but the Food Bin, paper and card in anything but the Red Box, etc. Jeez!