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Carers UK Forum • BT Nightmare
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BT Nightmare

Posted: Thu May 02, 2019 7:05 pm
by butterfly68
Anyone have any effective BT contact details to put in a Complaint? I have been going round in circles trying to sort out getting on a cheaper Tarriff. Was assured being on ESA and filling in their form would be enought; but no. I'm to be sent another form, and needing to include a copy of proof of benefit. I spoke with BT Basic department, who insist they contacted DWP, who couldn't verify I'm on ESA. Had endless stress for the past 4 years now.....not needed.

Re: BT Nightmare

Posted: Thu May 02, 2019 7:15 pm
by Chris From The Gulag
https://www.bt.com/help/home/complaints.html

No doubt they will treat each complaint with equal contempt ?