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Carers UK Forum - Search
Nice one, Albert. Keep your complaint factual, back it with supporting info. Keep it as objective and focussed as you can. You can be successful. I've found the people on this site to be very supportive and pleased to offer their opinions and share their experiences. Think things through and be prep...
You may remember I initiated a safeguarding case for my mother and apparently fraudulent care company. I have met the safeguarding social worker and described my observations at length. She has invited me to a meeting with the care company at which minutes will be taken. I have already documented my...
This is so upsetting. I suppose I would call hospice centre direct and also be persistent with the fast track people. Mariecurie.org.uk also helps people with terminal illnesses. Would it be too inconvenient if the facility were 10 miles away if it gave good care? This must be an awfully difficult t...
Its a shame that I found some guidelines issued by the dept of health that appear to have been replaced by the one I quoted when the cqc came about. The dept of health guidelines seemed to spell out much more clearly the requirements of in home care workers. Also there's some issued by health-ni but...
I think I found what I was looking for under 12(2)g of https://www.cqc.org.uk/guidance-provide ... s-managers
Let hospice be the judge of that! You don't need to be on your death bed to receive hospice or palliative care!
So, the care company was picked by the LA. (Remember, I have an open safeguarding case about them!) We really don't have a written contract to sign even now - just a tabulated care plan with a sign here space. Mum has not paid anything but we are being invoiced monthly by the LA. Although we were gi...
By the way, that's £24,000 a year!
What the heck was that previous post about? should be removed

I was referring to a post from India that has now been removed!
Mum was released from the hospital under a discharge to assess program with the local authority. The assessment took place three weeks before the care package started. The care started three months ago. Mum has savings and we didn't fill out the financial assessment form. Mum is being billed on a mo...