We had a similar issue with my mums Warfarin. They would only issue a new prescription on me delivering a copy of her INR score we received after every blood test. I started to email them a copy if I couldn’t get to the surgery but they informed me that I must telephone them to tell them I’m sending...
It’s being rolled out all over the country and has been for the last few years.....it’s just hitting us in Bedfordshire now
Here’s a link I found for Liverpool though
https://www.liverpoolccg.nhs.uk/media/3 ... eaflet.pdf