Londonbound's suggestion of contacting PALS ( Patient Liaison Service) is a good one. You can find their contact for your Hospital through the web.
PALS have always been extremely helpful to me AND very prompt in replying. Suggest you give it a try. Hope you get on well.
PALS have always been extremely helpful to me AND very prompt in replying. Suggest you give it a try. Hope you get on well.