I've been having a crackling BT telephone land-line for some time, which was quite some time ago. The problem eventually got resolved after I contacted BT's Executive office to help. The problem is still re-occuring and am needing to contact them again. I've searched online and cannot find BT's Exec...

Oh Butterfly, how stressful. I have had dealings with social care since S was little and he is now 28, there is always an assumption that it's ok to find a date that suits the 'professionals' and then the carer - who has nothing better to do - will just fit in with these arrangements. They had a sh...

I went about my day today, when I got back and turned on my Laptop; there was an email from the Procurement Team (that all involved dictate I go through with issues surrounding the Care Agency, even though they are far from helpful) stating that a meeting was to take place next Tuesday at my Mum's h...

I remember the programme Can Gerry Robinson Fix the NHS years ago. If Gerry Robinson managed to sort out what took months that normally takes years, in ironing out finding savings there. He'd be best place in tackling the chaos of the Health & Social Care system, in organizing them in a productive i...

Just found the following update of Rear Admiral Matthias's Campaign on the CHC Scandal on CareToBeDifferent's Facebook; https://www.facebook.com/CareToBeDifferent/posts/3060994760662157?__tn__=K-R The graph mentioned is on the following link; https://www.facebook.com/CareToBeDifferent/photos/a.21496...

I've come across the below, just wondering if anyone has factored it in Assessments/Appeals? Eligibility for CHC has nothing to do with medical need (per se) it’s all about totality of the need for CARE - Section 6 of the Equality Act defines a disabled person as someone who: (a) . . . has a physica...

I have always wondered about the ethics of public bodies, especially surrounding Adult Care Services and CCGs, and have come across the Nolan Principles, as per: http://askyourcouncil.uk/understanding-your-council/the-nolan-principles/; which includes health, social and care services. https://en.wik...

I heard last September disabled people with a Wheelchair were entitled to an NHS Personal Health Budget. I contacted the local CCG, they passed my details to the relevant Dept; didn't hear anything back. Have since heard the relevant Dept is the CHC Team; who have caused endless problems denying my ...

I have had Carers Assessments in the past, which didn't seem to ensure any respect for me being involvement in my Mother's care. Only thing I benefited from was getting a Laptop. Have they been of use to others? Of what I have heard and experienced they are not worth the paper they are written on. I...

Hi Butterfly, its a tricky one. The care worker is acting unprofessionally as they are not maintaining your and your Mum's confidentiality. However, I don't think its something you can sort out on his behalf - unless you are recognised as his representative. He needs to be the one contacting the ag...