Does anyone know what the difference is between "bands"? Is it based on need/disability etc? I've Googled but can't seem to find any criteria or details on what the difference actually is.... In the past I've tried calling care homes to ask what the council will pay (since a new boot social worker ...

Thanks for the reassurance. The 15 minute idea is a good one, I will make sure that happens.

Hi everyone, My caree's had an essential piece of equipment breakdown today, and it's absolutely vital that it's repaired ASAP because it's unsafe right now. So a repair man is calling tomorrow with an eye to visit in the PM, and we are both extremely concerned about the risks. His company claim he'...

Similar situation. My caree is diabetic, and has notoriously terrible nails. I've been told to not touch their feet beyond applying moisturiser in case of damaging the nail in any way. The local NHS chiropodist service will only come out once every 6-8 weeks....but if you're not on them constantly t...

Thanks for this.

Does anyone know how long the results take? Is it an instant thing, or are you left wondering for a few days??

It may be a little too early to tell, but I'm wondering if anyone has already had any trouble with their paid carers/services yet regarding the national minimum wage increase from April 1st, and the Coronavirus Bill allowing local authorities being able to freely reduce funding? A couple of member's...

Melly? Can I ask who sent you that email? I for one would like to be informed about things like this if there's a mailing list to join or some such? Thanks.

Sainsbury's are an absolutely joke. They've implemented this new scheme but are unable to cope with the fallout and are uncontactable. I was calling them for five days straight and getting nothing but a BT message saying the network was busy, or getting through to their automated service only to be ...

Apparently supermarkets will only help if the online account is in the name of the person who is vulnerable.

So carers using accounts to get deliveries for family members/carees can whistle for help apparently. What a joke!

Thanks, Cloudygal. I hope the more people who make a stink the quicker the government will realise they've missed a whole section of society who are reliant on these types of services.