They bin letters and cover it calling it a technical error/admin error and they get away with it if the apologise as its seen as an aknowledgement that the ombusman accept as resonable! Also, they dont notify you or an admin error delaying everything. The do it on purpose so you stop contacting them.
Search found 122 matches
- Sat Oct 10, 2020 2:28 am
- Forum: Benefits, Finances and Funding
- Topic: Care Ombudsman
- Replies: 11
- Views: 693
- Sat Oct 10, 2020 2:18 am
- Forum: All about caring
- Topic: Care Act Suspended till March 2021?
- Replies: 5
- Views: 377
The cheif executive of SW wrote to me on the 16th May 2019 to reject alteration of my brothers budget because of my carers assessment conflicted with it. He stated around August 2019 a new assessment would be done. Just a few days ago the ombudsman told me the Cheif Executive new asssesment request ...
- Mon Oct 05, 2020 1:10 am
- Forum: Benefits, Finances and Funding
- Topic: SW Closed Our Personal Budget!
- Replies: 4
- Views: 608
So, after 2 1/2 years the ombudsman made its decision about my brother personal budget. The ombudsman sided with the council and there reasons for rejection. The main one was I CHOOSE TO DISENGAGE in services! the ombudsman couldnt even bother to look at the SAR documents that I did contact them sev...
- Mon Oct 05, 2020 12:53 am
- Forum: All about caring
- Topic: Care Act Suspended till March 2021?
- Replies: 5
- Views: 377
I was reading this has the care act been temporarily suspended?
https://www.communitycare.co.uk/2020/09 ... ue-winter/
https://www.communitycare.co.uk/2020/09 ... ue-winter/
- Mon Oct 05, 2020 12:50 am
- Forum: All about caring
- Topic: Caring for parent in the same home as an employee.
- Replies: 6
- Views: 618
- Mon Oct 05, 2020 12:46 am
- Forum: Benefits, Finances and Funding
- Topic: Care Ombudsman
- Replies: 11
- Views: 693
They do contact the councils apparantly. Just had my reply after 9 months!
- Mon Oct 05, 2020 12:45 am
- Forum: Benefits, Finances and Funding
- Topic: Disabled Facilities Grant For New Mobility Bathroom
- Replies: 3
- Views: 170
The mobility companies are a rip off. A standard bathroom usually costs £3-4K max A wetroom shouldnt be more than £5-6K I got quotes of £13.5/£11.8/9.5K! We did get a VAT exemption of about £2k with one company but they raise the price then reduce it so its not really a reduction! We have decided to...
- Wed Sep 30, 2020 11:27 pm
- Forum: Benefits, Finances and Funding
- Topic: Disabled Facilities Grant For New Mobility Bathroom
- Replies: 3
- Views: 170
Anyone been through this process? I understand if you qualify under certain medical and mobilitiy reasons you can get upto £30-40K for a new complete mobility bathroom?
Occupational Therapy from the council decide.
Occupational Therapy from the council decide.
- Mon Sep 21, 2020 7:46 pm
- Forum: Benefits, Finances and Funding
- Topic: Direct Payments Residency Criteria
- Replies: 2
- Views: 237
Yeah someone at the care agency in the know told me you get temporary direct payments until the new one is setup and according to your previous financial assessment as they take 6-12 months to sort out the new application. He was getting direct payment option 2 fully managed by the council for 4 yea...
- Mon Sep 21, 2020 7:17 pm
- Forum: Benefits, Finances and Funding
- Topic: Direct Payments Prepaid Debit Card
- Replies: 1
- Views: 158
Anyone got one of these? Seems some councils do them and others don't? Was supposed to be rolled out last year however with covid whats the script with these? https://www.youtube.com/watch?v=VQi5Sf7UNZs https://www.youtube.com/watch?v=BhmpYQd55GE&t=32s https://www.youtube.com/watch?v=u4h_CT7F2pA