Sunday People

Pauline spent £30,000 of her life savings on her mum's nursing care, but the injustice of it niggled away and she decided to take on health chiefs.

After months of wrangling and threats of court action, her health trust finally admitted to Pauline that her mum's care should have been funded after all, and she could get her £30,000 back.

But then they made her sign a confidentiality contract... in case other families found out that they were also entitled to refunds.