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Bots ? Data Protection : GDPR Compliance ? - Page 3 - Carers UK Forum

Bots ? Data Protection : GDPR Compliance ?

Discuss news stories and political issues that affect carers.
Oh I agree BB. I was naive in the meaning of ' bots'! Unfortunately, big brother can get hold of us whether we like it or not. The 'you've had an accident,' ppi, insurance companies never heard of, all have a way of finding us don't they. Plus scammers if we are not careful. Not much we can do except be careful, block numbers if possible and put the answer phone on. The advantages of the internet far out way the disadvantages. Even when the email goes down, yet again, like mine today!!
Even when the email goes down, yet again, like mine today

Perhaps someone in Langley disagreed with what you were typing ....

Bots ?

Many uses .... that we know about !
Hi All,

To update, I've spoken to Alan this morning and he has sent the list of pages that we would like added to the no follow instructions in the robots.txt file so this will go through to the search engines who will add them to their lists in the next few days (could be more or less).

This should hopefully minimise the issue.

Thanks Nikki ... our bot will keep us informed.

Now , that phone call at 10.24 am , 56 seconds worth .... increased pressure on the keyboard also detected shortly afterwards ...
A little surprised that it has taken me to raise this Issue ... a major one for several sectors in which I have a personal , daily , interest.

GDPR compilance ?

Many news sities across the pond now " Blocked " or redirecting surfers from outside North America to their European editions.

Uk wise , many sites asking one to click on data protection bit as well as the usual cookie bit before proceeding.

Several online marketplaces also in confusion as to being compliant or not , several with online forums with the North American posters in total bewilderment.

Seems a few may have to strip out data held on European clients , leaving non Europeans unaffected. If so , would put all Europeans at a competitive disadvantage ... and we and the rest of Europe ain't 'appy !!!

Everyone in Europe praying that PayPal get it right ... last thing we need is their International payment system to be withdrawn from Europe !!!

Good fun trying to explain to our North American cousins that they cannot allow their countrymen to act like it was still the wild west when in Europe !

Bots have been mentioned , given the data they collect , and the use to which that data is put ... by some.

As mentioned what seems like an aeon ago , mirror bots ... I hope none of these wolves are masquerading as sheep whenever one looks at the WHO IS ONLINE section ?

Do we really need them prowling around ?

Headings of threads created appear on various search engines but ... is that ALL they do ? ... given what they CAN do ?

Chatbots ... try an Internet search ... numerous sites on the legality of these under GDPR alone !

Not much in the way of usable data on here ... birth dates ... but one can never too carefull ?

Facebook ( FaceAche ) and Google appear to be having problems with potential litigants ready to pounce ... interesting penalty clauses in non compliance ... in their cases ... £ BILLIONS ... headline in the Daily Chuckle ... similar headline in the European edition of the Chicago Tribune :

Facebook and Google could be fined BILLIONS after being accused of ignoring GDPR rules and 'forcing' users to give them their private data

I trust that this site is now " Fully " compliant ?

Not scaremongering , just asking a simple question given the change in the data protection law.


An article from the Guardian on this very subject :

https://www.theguardian.com/voluntary-s ... undraising

GDPR: how charities should prepare for data protection changes.

New regulations affecting fundraising, campaigning and volunteer management come into effect in 2018. Here’s how you can be ready

Four letters – GDPR – have been imprinted on the minds of fundraisers and charities over recent months. The general data protection regulation (GDPR) is a new EU law that will come into effect on 25 May 2018 to replace the current Data Protection Act. It’s the biggest overhaul of data protection legislation for over 25 years, and will introduce new requirements for how organisations process personal data. And before you wonder what will happen after Brexit, it’s been made clear that all businesses and charities will have to comply, which means it is likely we will adopt all or most of GDPR as domestic legislation.

Fundraisers need to get this right not only to be sure that they’re meeting their legal requirements, but also to give their donors a great experience of supporting charities. So what are the steps charities should be taking now to prepare for the changes?

1. This is not just a fundraising issue

The question of how fundraisers can lawfully contact donors and supporters, or identify and approach potential new supporters, has been the main focus of the debate about data protection so far. We have to be careful not to only see it in this way. The requirements will apply across the board in charities, for campaigning, marketing, managing volunteers and recording information about service users – anything that involves processing an individual’s personal data.

Charities will need to adopt a whole organisation approach, with a strategy agreed at board level. Volunteers are no different to employees; they must be trained and equipped to protect data. Arrange an audit of what personal data you hold, where it came from and who you share it with to get a sense of what you’ll need to do next.

2. Review how you ask for consent

Under GDPR, simply saying “click here to read our privacy policy” is no longer enough. You need to explain clearly why you are collecting personal data and how you intend to use it. If you intend to make any data available to third-party providers (such as Google Analytics or telemarketing companies) you need to get explicit consent for that.

For consent to be valid, it will need to be freely given, specific, informed and an unambiguous indication through a statement or clear affirmative action, such as actively ticking a box.

3. Opt in vs opt out

There is a big debate about whether charities should only contact supporters where they have “opted in” to give their consent, or whether they can contact people first and then give them an opportunity to “opt out”. Best practice is a separate issue. The key with GDPR is to ensure that a charity meets a set of lawful conditions to process data for direct marketing.
Organisations don’t need consent for all forms of direct marketing – charities can send direct marketing by post or make calls to numbers not registered with the telephone preference service, provided they can satisfy the legitimate interest condition. Giving people an opportunity to opt out of these will still be acceptable, but that won’t mean a charity has consent – it will rely on legitimate interest and charities have to make sure you get this right.

This is a tricky balancing act. A charity’s legitimate interest in furthering their cause must not override the rights of the individual, so the reasonable expectations of the individual based on their relationship with the charity must be taken into account. Ultimately, GDPR is very clear that an individual’s choice to say “no” is paramount.

Charities may therefore need to plan the end of pre-ticked boxes on websites and apps, which rely on the notion of “implied consent”. Under GDPR, this won’t be enough. The regulation states specifically that “silence, pre-ticked boxes or inactivity should not constitute consent”.

Remember that under ePrivacy laws you do need consent to send email or SMS direct marketing.

4. Provide user access to personal data

One of the other key changes with GDPR is the new emphasis it places on users’ right to access their own personal data. In simple terms, this means people can make subject access requests at any time to check the data you hold and what you do with it.

Charities should plan how you will handle any requests within the new timescales to avoid making it too onerous and time-consuming.

5. Manage the data you hold properly

The GDPR also brings in a “right to be forgotten” where people can request the removal of personal data, either if they no longer want the charity to have it or if it is no longer used for the purpose it was collected. Data has to be kept up to date and accurate so think through how you will make sure you are keeping data for no longer than is necessary.

Charities should put a process in place, such as to include “Find out what information we hold on you” and “Remove all information about me” sections in your privacy policy to give people clear information.

6. Beware of data breaches

The amount that the Information Commissioner’s Office (ICO) can fine organisations for breaches of data protection has been increased, and there is a new duty on organisations to report certain types of data breach if they occur. Charities should make sure you have the right procedures in place to detect, report and investigate a personal data breach. It’s worth reviewing information from the ICO regularly to keep on top of developments in this area.

7. Don’t panic, but be prepared


GDPR is an evolution, not revolution. The Data Protection Act already requires that data is processed fairly and lawfully, so charities shouldn’t have too much more to do.

So don’t panic – take it as an opportunity to review how you process data already and make sure you’ve got plans in place to make any changes that you need to be ready for next May.

Daniel Fluskey is head of policy and research at the Institute of Fundraising, whose complete guide to GDPR is available here. More information about Be GDPR Ready training courses from the IoF can be found here.

Piece of cake , no doubt ????
Just a brief update.

Real fun so far this morning , virtually all USA news media now blocked if surfing in from outside.

At best , the European editions which are fine except for no news from the USA !

Major science sites still working okay ... nothing to sell on there through sponsors , thankfully !

Sports sites on 2 continents working as per usual ... thankfully !

4 months to the start of the NFL season ... I will not be amused if the global radio broadcasts are stopped , and restricted to just North America ... although , there are ways to circumvent !

Always " Difficult " to control aspects of the Internet when said media is global , and different laws apply.

A billion USD outfit . a small local community in rural England ... same Data Protection law now prevails !

Whose to blame ?

Look no further ... easily spotted ... ten gallon hats and spurs on their boots ... corporate America ... still living in the days of the wild west when it comes to business.


Still , enough in the media without me reporting any further.

One last headline appearing in the Daily Telegraph ... the end of the civilised world is nigh ?
GDPR chaos as churches stop prayer requests and charities prepare to halt meals on wheels.
There was confusion in the Church of England as priests interpreted advice to suggest that they were no longer allowed to pray out loud in church for parishioners.

One, Marcus Walker, the rector of Great St Bartholomew in the City of London, tweeted: "We’ve been told we can’t pray for anyone who hasn’t given their personal consent, which is just ridiculous."

Following a phone call with the ICO's GDPR helpline the charity was under the impression that it needed to send a two-page letter to each client outlining the provisions of the Data Protection Act and asking permission to continue to hold their data.

This was to consist of name, address, telephone number, next of kin if applicable, and in the case of meals clients, their diet preferences. In the event of permission being withheld it would have to stop serving the meals.

As a high proportion of the charities' clients have dementia or other disabilities, such a requirement would have posed a major threat to its services.

It was only after intervention by this newspaper that the ICO phoned Age Concern Forest of Dean to tell them that they did not need to gain peoples' consent to continue providing meals on wheels.

One has to smile a little ... even in CarerLand ???
Just noticed that the " Other " outfit have recently updated their privacy policy but ... one does NOT have to click on it to gain access to the site.

Whether that will be enough to satisfy the terms of the new GDPR compliance ... or not ... remains to be seen.

In any event , hardly anything of interest ... unless one needs to fly a balloon and needs a supply of hot air ?

SCOPE ? Now appear to " Fully " compliant ... need to " Accept " before venturing further.

Worth opening a book for the first supporting organisation to fall foul of GDPR ???

One quarter odds on a place ... 2 / 3 / 4 ?

To witness our very own one appearing on a Crowd Funding site ... begging bowl displayed prominently ... appealing for donations to pay a future fine ... would be somewhat amusing ?

After all , it's THEIR forum ... high time THEY read what was posted ???

Would they accepted foodbank vouchers ... given the number of family carers out there with very little else ???
Interesting but confusing results when one searches for GDPR COMPLIANCE PUBLIC FORUMS.

Subscribers seems to be subject to more than one interpretation.

Suffice to say , a potential nightmare that will mean several changes needed ?

Don't ask me ... I'm not paid £ XX,XXX per annum to answer that one !

Joomkit ... the outfit behind the forum ... no mention of GDPR on their web site as a service now offered to their clients , including Carers UK.

I trust that our supporting organisation are now well down the line to be compliant ?

Otherwise , this forum may be at risk under the new legislation.

Another " Iceberg dead ahead , Captain ... Captain ... Captain Smith ? " moment ???
Seems like most of us can sleep a easier in our beds tonight ... apologies to some readers with a night shift ahead of them ?


Question still remains ... nowhere to click on to accept whatever policies , nor the use of cookies ?
Anyone else received a letter ... " Can we still contact you about the work of Carers UK ? " ... setting out the impact of the new protection scheme , and requesting a tick for certain interactions to take place in the future ?

So far , the only web site I use doing this manually as opposed to through the web site.

Forum wise , four others I use all on the Tapatalk system ... privacy policies fully integrated ... merely forums with no outside influence nor commercial shenanigans.

Have you experienced the relatively new double tick on most web sites ... click cookies , then privacy ... BBC for instance ?

Be a nightmare if the few hundred come back with a variety of ticks on the 4 options detailed on the back page ?

What if one put 4 crosses in the boxes ... how would that be interpreted ?

Thankfully , not the options in the Care Act ... please tick either should , could , or would ... perhaps ?

2 members and 5 guests online as I type ... really buzzing !

Oh well , if it gets the job done so be it !