BBC Panorama Whorlton Hall

Discuss news stories and political issues that affect carers.
Nope, not that one either!!
Fernhill Court, Oakmount Road, Chandler's Ford, Eastleigh, Hampshire.

Available to view from the roadside on Google maps but ... no image posted on the Internet ?

https://www.google.com/maps/@50.9840101 ... 312!8i6656

Yep ... url does work.
The Government reacts ... at least verbally :

Whorlton Hall: Minister " Deeply sorry " for hospital abuse.

The abuse uncovered by the BBC at specialist hospital Whorlton Hall has been condemned as "appalling" by a government minister.



Care minister Caroline Dinenage told the House of Commons she was "deeply sorry that this has happened".

Undercover BBC Panorama filming showed adults with learning disabilities and autism being mocked, intimidated and restrained.

A police investigation has been launched and 16 staff suspended.

BBC Panorama aired the footage of its investigation into the privately-run, NHS-funded hospital in County Durham on Wednesday.

It was the result of two months of secret filming by undercover reporter Olivia Davies. Her footage included shocking scenes where some staff can be heard using offensive language to describe patients, while another calls the hospital a "house of mongs".

Part of the abuse was described as "psychological torture" by experts.

On Thursday, Ms Dinenage - a minister at the Department of Health and Social Care - made a statement to MPs and called the footage "disturbing".

"The actions revealed by this programme are quite simply appalling, there is no other word to describe it," she said.

"I absolutely condemn any abuse of this kind, completely and utterly."

She added: "On behalf of the health and care system, I am deeply sorry that this has happened.

"One thing we can all agree on... what was shown last night was not care, nor was it in anyway caring."

Ms Dinenage said after the government and the Care Quality Commission were told of the allegations of abuse at Whorlton Hall, "immediate steps" were taken to ensure the safety of the patients there.

And she listed three questions that needed to be asked: whether the activity at Whorlton Hall was criminal; whether the regulatory and inspection framework is working; and also over the commissioning of care services.

BBC health correspondent Nick Triggle said one of the questions being asked today is why it took a BBC Panorama programme to expose this, and why the authorities did not spot what was happening.

"The Care Quality Commission had been in three times in the 12 months prior to Panorama going in and they didn't spot the serious problems that were happening," he said.

Dr Paul Lelliott, from the CQC, previously told Panorama: "On this occasion it is quite clear that we did not pick up the abuse that was happening at Whorlton Hall. All I can do is apologise deeply to the people concerned."

Speaking to MPs, Ms Dinenage added: "There are also a range of questions more broadly about whether these types of institutions and these type of inpatient settings are ever an appropriate place to keep the vulnerable for any extended length of time.

"Where it is essential that somebody has to be supported at distance from their home, we will make sure that those arrangements are supervised.

"We won't tolerate having people out of sight and out of mind. Where someone with a learning disability or an autistic person has to be an inpatient out of area, they will be now visited every six weeks if they are a child or every eight weeks if they are an adult."

BBC Panorama's investigation comes eight years after the programme exposed the scandal of abuse at Winterbourne View, another specialist hospital, near Bristol.

Winterbourne View was shut down and the government committed to closing other specialist hospitals too, saying care should be provided in the community.

Bed numbers have been reduced - from 3,400 to below 2,300 since 2012 in England - but that falls short of the government's target to get the figure down to below 1,700 by March this year.

Cygnet, the firm which runs the unit, said it was "shocked and deeply saddened".

The company only took over the running of the centre at the turn of the year and said it was "co-operating fully" with the police investigation.

All the patients have been transferred to other services and the hospital closed down, Cygnet said.

The Department for Health and Social Care said it treated allegations of abuse with the "utmost seriousness", but could not comment any further because of the police investigation.
Whorlton Hall : Hospital abuse missed despite at least 100 official visits.
Inspectors, council officials and NHS staff all visited the County Durham unit - sometimes in teams of two or three over the course of several days.

But the scale of mistreatment of people there with learning disabilities and autism was not spotted.

Campaigners said the authorities had failed in their jobs.



https://www.bbc.co.uk/news/health-48388430

Pick the bones out of that !
In some areas, I believe parents can be part of inspection teams. If you are an official from the NHS and you've commissioned this service, then if it's failing that shows you weren't doing your job properly. If you admit that it's failing that's going to affect your promotion prospects, so better to say nothing???
At the beginning of the programme they said there had already been 3 years of complaints.
Did no one think with that many that there was a cover up going on?

The Carers portrayed seemed to have no basic care or concern at all. I would be surprised if they only took Care Job's because there was nothing else, they certainly didn't have a caring attitude

It reminded me of the time I was visiting a relative when he was very temporarily in a private ATU and he went outside for a smoke, so I sat down in the lounge. Another female arrived, assumed I was staff - it was a male unit- and confided in me that she was shit scared, she was agency staff , hadn't realised it was mental hospital, has no mh training and didn't what to do. When I said I was a visiting relative she was gobsmacked and vanished.
I didn't complain at the time as relative was only there a week, and in his lifelong care journey we have learned to pick the battles.

Now, after seeing last night's programme I think maybe I should have whistleblown, but I know they cannot magic sufficent trained, compassionate, staff out of thin air. All Care sectors are in the same boat.
For a while there have been mutterings about everyone involved with Mental Health and learning difficulties having formal training. I'm all in favour of this.

I can only look after my son with LD for short periods, for health reasons, so have no alternative but to have others care for him. In Supported Living, there is a VERY low standard of carer, the "can't do, won't do" attitude prevails. Many "managers" proudly tell me that they used to be carers until they were promoted, so many of them also seem pretty clueless.
Few understand that M is brain damaged in some areas only, I even have to explain this to his social workers!
I haven't watched it yet - as I wouldn't watch it when S is about.

Mrs A, in addition to lots of complaints over three years; there were 16 safeguarding concerns investigated by visiting professionals in the last year - surely that raised alarm bells too?!


Safe recruitment, proper training (not just online, tick a box type training,) decent pay and proper mentoring of new staff by skilled, experienced staff is needed. However, this would cut into the profit margin of these businesses.

I teach a class of children that are little versions of the adults often placed in this type of hospital - experienced staff are needed, staff who are very resilient and properly trained. New staff need to be willing and interested to learn get to know the children and to learn strategies to support the children. The same should apply to these adults.

Several of my friends have sons in or who have been in ATU type places. The only treatment seems to be medication and restraint. The treatment plan is devised by a lead psychiatrist - and medicating is what they do. Other health professionals are involved but they don't appear to have the experience to work with the ASD and LD patients and the care staff don't have the skill to carry deliver the treatment plan.


My S and the children in my class would be VERY distressed if bundled into one of these places and all the things that help them make sense of the world and stay regulated were removed. They would get very anxious and display even more distressed (challenging) behaviour.

I'm sure some of the ASD and LD patients in these places do have mental health problems but the vast majority are their due to a breakdown in their current home/placement, (not that these places are appropriate for treating MH either.)

I'm always worried that S would end up in one if something happened to me or he was sent to inappropriate provision.

Melly1
Another thread posted today connects with the concerns expressed by recent posters :

https://www.carersuk.org/forum/specific ... -one-37176
I have just finished watching the recording of it. I think my eyes filled up within the 1st 30secs. How a person could be so vile, so evil, to any other person but especially those that are vulnerable. Using all their triggers to make challenging behaviour far worse - I don't think there are words to express how disgusted I feel about it all.

Sad thing is, how long before we hear of the next incidents like these??

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