Private Messages - do you know where they are?

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bowlingbun
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Private Messages - do you know where they are?

Postby bowlingbun » Mon Jul 03, 2017 7:44 am

I've just sent a PM, a Private Message, this morning, and was disappointed to see that there are 10 in my Outbox which have never been read, as they usually contain more personal information than I would put on the main forum.
If you look above this message box, there are two rows of "tabs", one purple, one red.
In the purple row, third to the right, there is a tab for Private Messages. If there is a PM in your Inbox, it will say 1 (Private Message).

Click here, and you will find your message.

(I've often said that to a newcomer these were not obvious tabs, and needed more shading.. I was a member of the forum for many months before I realised!)
Information is Power!!!

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Melly1
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Re: Private Messages - do you know where they are?

Postby Melly1 » Mon Jul 03, 2017 8:00 am

BB, have you checked the poster's forum activity i.e. when they last visited the forum? Sometimes PMs aren't collected because the receivers haven't revisited the forum.
Melly1
I care for S, who is 25. (I have cared for him since he was 9.) He has classic autism, epilepsy, IBS & sensory modulation difficulties. When he is anxious his behaviour can be challenging, he communicates using a Dynavox.

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susieq
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Location: Surrey

Re: Private Messages - do you know where they are?

Postby susieq » Mon Jul 03, 2017 8:24 am

It may also be that the intended recipient has elected not to receive pm's when they set up their profile.

(I've actually got 14 unread pm's in my Outbox at the moment ! Some of which go back to last November :shock: )
Remind yourself that it's OK not to be perfect

Colin_1705
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Re: Private Messages - do you know where they are?

Postby Colin_1705 » Mon Jul 03, 2017 12:29 pm

Maybe members do not notice the indicator counter when they get new pm

Could it be a different colour, or could the number flash, please?

MrsAverage
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Re: Private Messages - do you know where they are?

Postby MrsAverage » Mon Jul 03, 2017 7:51 pm

Somehow, I set up a notification so that I get an e-mail when I am sent a pm. That helps


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