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possible scam - Carers UK Forum

possible scam

Guidance on coronavirus and a place to share concerns and support
we have a gmail account for email and we saw on the mobile phone about these scams , we had a email on mobile phone from iceland who we have shopped from before we are on goverments vulnerable list we have reg with tesco , morrisons. iceland , sainsburys , asda , i was just woundering why the email only came through on the mobile phone as the email account is linked to pc email account and why we have not heard anything from any other supplier for food . there is also live links attached to the email which makes me wonder


Hello
The Government has provided us with the contact details of people recognised as medically vulnerable during the Covid-19 pandemic. We've used this information and have identified your account from our records. We therefore wanted to reach out to you to let you know that we're here for you and would like to help.
We are releasing thousands of online slots on Thursday 23rd April for delivery Saturday 25th April to Sunday 26th April and would like to give you priority access.
To gain priority access please click the link below on Thursday 23rd April between 4pm and 5pm.
Please note that you will not be able to gain priority access at any other time or directly through our website. Online delivery slots are only able to be booked by you via our website. Unfortunately, we cannot book a slot for you if you contact us or our stores directly.
Book your Delivery Now
Receiving this email does not guarantee you a delivery slot and your priority access will expire at 5pm, at which point all customers will have access to the same slots.
We strongly recommend that you book your slot before adding items to your basket, as this will reserve your delivery slot for 1 hour. You must complete your full shop, including checking out and paying, within 1 hour to secure your reservation. Following check out, you may make amends to your order up to 11pm the day before your delivery is due.
We ask that you do not share this priority link with anyone else. This link is intended for a select group only. The only exception to this is if you require someone to place an order on your behalf. The trusted individual will need to login to their online account using the link above. If they do not have an Iceland online account they can create one following the instructions below.
Not an online shopper? Getting started is easy...
1. Click the link above to get priority access to the site (you must use the above link to access the site)
2. If you're using a mobile phone to access the site, click the Menu button in the top left of the screen, then click Register. If you're using a computer to access the site, click Register in the top right of the screen.
3. Enter your details on the page that loads and click the Register button at the bottom of the page. You need to complete all the fields that are marked with an *
4. You now have an Iceland account!
5. To book a slot: if you're using a mobile phone, press the Menu button again, then press Book Delivery. If you're using a computer, click the My Delivery button to the top right of the page, then click Book Delivery.
6. Find a delivery slot that suits you and press the Book Delivery button.
7. You can find further help on using our website by clicking here.
Keep an eye on your inbox, we’ll contact you next week with another opportunity to gain priority access to our online delivery slots.
For more information on what we're doing during the Covid-19 outbreak, please see the help section on our website.
We wish you well at this difficult time and look forward to delivering to you soon.
Your Iceland Team
Please accept our apologies if you do not believe that you are a person medically vulnerable to Covid-19, in accordance with the Government guidelines, and you have received this email in error. We have done our best to identify customers correctly against the Government data. Please disregard this email.
Please rest assured that we have only been provided with limited contact details by the Government and not any health-related information, and we will only use the Government information to assist our most vulnerable customers to gain access to deliveries. If we didn’t already have an email address on your account then we have used the email address provided by the Government to contact you and confirm that we will not use it for any other purpose, or add it to our records, unless you register this email address with us. We will delete the Government data once the pandemic is over, or sooner if it is no longer required.
https://www.lincolnshirelive.co.uk/news ... ee-4047756

I don't know just aware scams everywhere. If in doubt check and double check and/or don't use.

Do you sign up to your local neighbour watch newsletter. Which is produced by your local police. These email are invaluable and usually highlight most scam.
Looks very much like a scam. You could phone Iceland to ask.
dean_2003 wrote:
Wed Apr 22, 2020 10:15 am
we have a gmail account for email and we saw on the mobile phone about these scams , we had a email on mobile phone from iceland who we have shopped from before we are on goverments vulnerable list we have reg with tesco , morrisons. iceland , sainsburys , asda , i was just woundering why the email only came through on the mobile phone as the email account is linked to pc email account and why we have not heard anything from any other supplier for food . there is also live links attached to the email which makes me wonder
It can sometimes be very difficult to know from the wording of an email if it's a scam, but if you hover your mouse over those live links it will show the actual URL and can give you a much better idea.