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Carers UK Forum • Do you use/need online deliveries? Then you need to speak up
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Do you use/need online deliveries? Then you need to speak up

Posted: Fri Mar 27, 2020 9:36 am
by AJ_1907
I thought I'd start a separate post for this, because we have to do something loud and fast to ensure those that are reliant upon the delivery of groceries/supplies/medicines are treated as priorities.

The UK government have created a register for people who are "highly vulnerable" to the virus, but that list does not include any physical/learning disabilities and it also does not include about 70% of their "at increased risk" list either.

However, the list is going to be the only thing used by supermarkets and other suppliers to prioritize customers for delivery services.

That means disabled/vulnerable people who have always relied on delivery services are going to ignored in favour of people who are perhaps physically able but just more at risk of the virus, who will be getting priority for services now, which disabled/vulnerable folks have used as a vital lifeline day to day pre-outbreak.

It's only a matter of time before increased demand forces more and more supermarkets, chemists, and other suppliers to use the priority list and ignore others in need.

If you could take a few minutes and send a message to the Department of Health and Social Care via their online form https://contactus.dhsc.gov.uk/ and raise concerns about the online shopping priority being given out based only on the extremely vulnerable list, and not all those people the government have highlighted as more highly vulnerable to this virus. Question if they have plans to create a second register for those with disabilities and the people they have declared "at increased risk".

Also, if you could write a short email raising concerns to Matt Hancock himself, and your local MP it might help get the ball rolling within the government before those with disabilities start to really suffer and lose out on services they've always relied on.

Matt Hancock - matt.hancock.mp@parliament.uk and/or matt@matt-hancock.com

You can find your local MP and their contact information here https://members.parliament.uk/constituencies/

We really need to make a stink about this, because it's won't be long before people who have always had a need for delivery services are forgotten about and forced to put themselves at risk (thus putting more strain on the NHS/social care system).

We have to have our voices heard and show that people with disabilities and their carers must be treated a priority in this situation too!

Re: Do you use/need online deliveries? Then you need to speak up

Posted: Fri Mar 27, 2020 9:50 am
by Bill_2001
Interlocking threads :

https://www.carersuk.org/forum/44/shopp ... lems-40055 ... SHOPPING

https://www.carersuk.org/forum/44/gov-s ... bled-40151 ... EXTREMELY VULNERABLE LIST

https://www.carersuk.org/forum/44/look- ... port-40013 ... LOCAL MUTUAL AID GROUPS

https://www.carersuk.org/forum/news-and ... tely-40083 ... LESS SUPPORT FOR FAMILY CARERS

Only today the Government have announced the release of their " Extremely Vulnerable " list to the major supermarkets.

Trouble is ... as highlighted in the second link ... how accurate is that list ???

Re: Do you use/need online deliveries? Then you need to speak up

Posted: Fri Mar 27, 2020 9:59 am
by Cloudygal
Thank you for raising this. Will email

Re: Do you use/need online deliveries? Then you need to speak up

Posted: Sat Mar 28, 2020 12:54 pm
by AJ_1907
Thanks, Cloudygal. I hope the more people who make a stink the quicker the government will realise they've missed a whole section of society who are reliant on these types of services.

Re: Do you use/need online deliveries? Then you need to speak up

Posted: Sun Mar 29, 2020 9:55 pm
by AJ_1907
Apparently supermarkets will only help if the online account is in the name of the person who is vulnerable.

So carers using accounts to get deliveries for family members/carees can whistle for help apparently. What a joke!

Re: Do you use/need online deliveries? Then you need to speak up

Posted: Sun Mar 29, 2020 10:04 pm
by Bill_2001
One for Carers UK to clarify ?

Judging by several recent postings , hardly any area which is proving to be beneficial to family carers.

In fact , quite the reverse.

The words INVISIBLE and ABANDONED , mentioned on another recent thread , seem to be the real buzz words as the crisis deepens , nationwide ?

Add BRICK WALL ?

Re: Do you use/need online deliveries? Then you need to speak up

Posted: Sun Mar 29, 2020 11:08 pm
by Honey Badger
They talk about mental well being, many of us felt abandoned/isolated BEFORE this all kicked off in some cases for years so you could draw your own conclusions on how well thats working out now.

Another here regarding the online deliveries, and I posted some information regarding both the various forms of "the list", along with the supermarkets/governments data sharing intentions. Wish I was wrong! I'm both horrified and pissed off.

The list really is an absolute farce, don't ever trust any so called authority that uses words like herd to describe the public..

Re: Do you use/need online deliveries? Then you need to speak up

Posted: Mon Mar 30, 2020 12:22 am
by Melly1
AJ_1907 wrote:
Sun Mar 29, 2020 9:55 pm
Apparently supermarkets will only help if the online account is in the name of the person who is vulnerable.

So carers using accounts to get deliveries for family members/carees can whistle for help apparently. What a joke!
Well that's ridiculous when the person has learning difficulties or dementia etc or lives with the carer. If they cannot be left alone nor understand the rules for social distancing - where does that leave them?

Melly1

Re: Do you use/need online deliveries? Then you need to speak up

Posted: Mon Mar 30, 2020 8:35 am
by Honey Badger
Melly1 wrote:
Mon Mar 30, 2020 12:22 am
Well that's ridiculous when the person has learning difficulties or dementia etc or lives with the carer. If they cannot be left alone nor understand the rules for social distancing - where does that leave them?

Melly1
At this rate we won't find out for a while - as discussed in "Shopping" thread, a number of health problems are not included in the current qualifying criteria to receive extra help (learning disabilities and dementia amongst them)

We really need to look beyond what is in front of us and see what is going on around us, if supermarkets are able to make such a demand of the vulnerable, who is to stop other services from making similar demands.. it is almost like an indirect attack on the court of protection because this is the sort of thing we would get an LPA/POA in place for.. or spend potentially years going the "long path" to becoming appointed deputies where a LPA/POA was not workable.

Re: Do you use/need online deliveries? Then you need to speak up

Posted: Sat Apr 04, 2020 8:57 am
by Cloudygal
My hubby was ready and waiting after 12 pm on the internet to get an online shop

He was looking three weeks ahead.

12.30 came and no slots came up they were gone already.

He was dog tired, had a stinking headache from lack of medication for a health condition as due to caring he cant always remember to order it when re runs out.

I could see he was getting stressed. I told here would have to try and access a volunteer on that day.

I think the slots had already been taken.

I'm on the vulnerable list or nonilst I should say and cant go physically shopping.