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Care Quality – working with families to improve the quality of care

02 March 2016

This short report is based on joint activity where carers’ feedback and concerns helped directly to improve the quality of care services. 

This was based on a partnership between the Care Quality Commission (CQC) and Carers UK which also explored the difference that good quality care services make to carers – and the impact of poor quality care – a distressing and costly exercise for all concerned. 


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