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Product Support Officer

  • Salary:£17,417 (inc of ILW) for 21 hours per week
  • Location:London office, SE1
  • Job type:Permanent, 21 hours per week
  • Closing date:23 October 2020, 5.00 pm
  • Interview date:29 October 2020

About you

We are seeking an experienced Product Support Officer to support the Business Development and Innovation team to test, develop and improve our digital products. The Business, Development and Innovation directorate is responsible for Carers UK’s digital products and services for employers and local authority commissioners and service providers. 

You will assist the team with product testing, support, research, updating database records, product materials and documentation and resolving technical support enquiries via email. You will also provide support to ensure that all of our digital platforms are working well.

About us

Carers UK is the national membership charity for the 6.5 million people in the UK who are unpaid carers – and whose care saves the UK economy a staggering £132 billion per year. We are seeking to appoint a highly motivated and ambitious Product Support Officer with a proven track record of making a difference.

Closing date: Friday 23 October 2020, 5pm

First interviews: 29 October 2020

CV, personal details form, covering letter and completed monitoring form should be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.

If you have any questions about the role, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

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