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Caryl and Tom

When the Social Services and Well-being (Wales) Act 2014 came into force on 6 April 2016, it brought with it important new rights for carers in Wales.

We have now tracked the first year of the Acts implementation. 

Six months into the Act we gathered initial survey findings and made Freedom of Information requests to all 22 councils. Our policy briefing can be found here and the information requests can be found here.

We are now in the process of gathering all the survey findings of your experiences during the first year of the Act and have again made Freedom of Information requests to all 22 councils. We will be releasing a second briefing with the attached information requests in the near future.

We now need your help again!

We are continuing to 'Track The Act' with an updated survey for year 2. We have made some small changes to reflect comments made by carers who filled in the original survey which we hope will gather even more important information on how the Act is performing for you. We are asking everyone to fill in 'Track The Act' once again, even if you did so last year. 

Help us Track the Act

We want carers across Wales to help us Track the Act so we can see what’s making a difference to your life, and what more needs to be done. Complete our short survey and tell us about your experiences.

Clcik here

For a paper version please ring 02920 811370

Or Download Here in English and Welsh

Am Gymraegm Gymraeg 


Questions and Answers

How long does it take to fill in Track The Act?

It should take no longer than 5 minutes to fill in the Track The Act survey online.

Can I fill in 'Track The Act' on paper?

Yes, you can download a copy of the new Track The Act survey via this link or you can request to be sent one through the mail by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

When I fill in the survey, what is the information used for?

The information provided is collected together with everyone else who fills in 'Track The Act' to provide a picture of how the Social Services and Well Being Act (Wales) 2014 is being implemented across Wales. It will also allow us to determine how your particular local council is implementing the Act and what variance there is between local councils.

Is the information I provide anonymous?

Yes, unless you fill in your details at the end of the survey, all the information you give to 'Track The Act' is anonymous. 

I filled in the first 'Track The Act' survey, should I fill in this new one?

Yes, we want everyone to fill in this survey regardless of whether they filled in the first survey or not. 



Help us Track the Act

By completing our short survey and telling us about your experiences, you can help us track whether the Act is making a difference for carers across Wales.

Track The Act

Once you’re completed it, why not share it with other carers so we can build a full picture across Wales?

To keep up to date with the latest caring news and information in Wales, join Carers Wales.

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