Being Heard: a self-advocacy toolkit for carers
The Carers Self-Advocacy Toolkit is a group of integrated resources produced by Carers Scotland to help carers get their voices heard.
At its centre is our Being Heard guide, which provides information and suggests techniques to help carers advocate for themselves. It also offers signposts and links to other elements of the Toolkit for carers to access for more information.
Use the links below to download the guide, or order a hard copy guide through the Carers UK shop.
The Being Heard guide
The first part of the guide looks at you and ‘the system’ and offers information on the external environment you may find yourself in and the rights that can help you get your voice heard.
The second part looks at skills around communication, assertiveness and negotiation and offers practical advice on getting the best out of interactions with others and how to make a complaint.
Emotions & thinking
The third part takes a look at the ‘inner’ factors that may affect the ability of you to get your voice heard. Issues like difficult emotions, stress and family relationships are explored and ways to cope with these feelings are offered. We also explore how new ways of thinking and greater self awareness may help you to be heard more easily.
Being Heard satellites
The guide also features more than 20 separate satellite resources, designed to enable carers to take a deeper look at different techniques or aspects of self-advocacy.
Click the button below to download all of the satellites in a single Zip file, or use the list to go straight to the satellite you need.
- About loss
- Behaviours & body language
- Being objective
- Dealing with anger
- Dealing with anxiety
- Email etiquette
- Extrovert or introvert
- How assertive are you?
- How do you communicate?
- How do you see your own needs?
- How to be more assertive
- How to manage your stress
- Mind your language
- Optimist or pessimist?
- Preparing to negotiate
- Reflecting on events
- The drama triangle