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Help on hand for carers in Scotland to get their voices heard

29 October 2014

Carers in Scotland will benefit from a new set of tools produced by Carers Scotland which will help them to communicate their needs and views to service professionals and other agencies.

The aim of the ‘Carers Self-Advocacy Toolkit’ is to give carers looking after loved ones increased knowledge, skills and self-confidence in asking for information, products and services and also advice on how to challenge decisions effectively.

The Toolkit helps to tackle the uneven availability of carers’ advocacy across Scotland and also seeks to give carers information about what to ask for and how to communicate their needs.

The Toolkit is made up of a ‘Self Advocacy Guide’ that focuses on carers’ rights, communication, assertiveness and negotiation skills and also explores difficult emotions and coping strategies.  A number of additional resources have also been created that complement the information in the Guide. 

The content of the Toolkit is based on the learnings of a small advocacy service that has been run by Carers Scotland in South West Glasgow since 2011.

Simon Hodgson, Director of Carers Scotland said“Those caring, unpaid, for loved ones can find it very difficult to express their needs and opinions with systems and services.  Carers often find that decisions have been made without their input or that they are not given an opportunity to get their views heard.  Advocacy is all about being heard and these resources have been particularly targeted at those carers who do not have access to a local carers advocacy service.  Everything in the Toolkit is based on real carer experiences and seeks to offer practical options to enable them to communicate effectively with service providers.”

Colin Hinde, a carer from West Dunbartonshire added “the Toolkit is well thought out and I believe that many carers will get a lot of help from, it.  It has already helped me in my caring role”.

The Toolkit will be officially launched at the Carers Scotland Summit on Friday 31st October at the Golden Lion Hotel in Stirling.

The Toolkit is free for carers and is available from Friday 31st October.  Click here to find out more. 

Contacts:

 

Carers Scotland

  • This email address is being protected from spambots. You need JavaScript enabled to view it. 0141 445 3070
  • This email address is being protected from spambots. You need JavaScript enabled to view it. 0141 445 3070 

Notes for Editors:

  • The Carers Self-Advocacy Project has been funded by the Scottish Government
  • Professionals can access one hard copy of the guide for free by ordering direct from This email address is being protected from spambots. You need JavaScript enabled to view it..  More copies are available at £4 each from our shop or again by contacting This email address is being protected from spambots. You need JavaScript enabled to view it..
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