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Carers UK calls for urgent investment in social care following regulator’s report

13 October 2016

The Care Quality Commission (CQC) has today published its annual assessment of the quality of health and adult social care in England in its State of Care 2015/16 report. 

In response, Heléna Herklots, Chief Executive of Carers UK, said:

“The Care Quality Commission’s latest report shines a light on the perilous state of England’s social care market and makes a powerful case for urgent investment in social care in the Government’s Autumn Statement.

“Our evidence from carers reveals a system under extreme pressure – long waits for carer’s assessments under the Care Act; many turning to A&E because they can’t get access to social care; avoidable readmissions after a poorly planned hospital discharge where the family felt unsupported; and cuts to services for families over the last few years.  

“Good quality care enables families to take much needed time away from caring, stay in work and take care of their own health, knowing that their loved ones are being cared for well. The skilled support of health and care workers can transform the lives of carers and their families. But carers too often feel like they’re battling their way through a complex system and need the health and care system to work for them in a joined-up way.

“With only 1% of adult social care services achieving a rating of outstanding, showing they can demonstrate the kind of joined up approach that all families need, consistent high quality and well-coordinated services still feel a long way off for families who are struggling now.”

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