What forms do I need to make a claim?
Benefit claim forms have reference numbers to make it easier to identify them.
- The Disability Living Allowance (DLA) form is called 'DLA1A Adult' or 'DLA1A Child' (for a child under 16).
- The Attendance Allowance (AA) form is called 'AA1'.
You can get a form from:
- your local Social Security Office or Jobcentre Plus office
- the Directgov website
It may take a week for the form to arrive in the post. If you call the Benefit Enquiry Line for a claim form, it should be stamped with the date of issue. This is the date from which the benefit will be paid if the claim is successful. A second date is given as the deadline for returning the form. If you are not able to complete the form by this date, please let them know and also seek advice.
Completing the form
The form is long and complex. Make sure you put all of your difficulties on the form. You may also get independent help from a Citizens Advice Bureau, a disability organisation, a carers' group, or other special interest agencies (eg Age UK branch, local council welfare rights unit).
If you have a terminal illness your claim should include form DS1500 – available from your GP or consultant. You do not have to complete the part of the main claim form that asks about your personal care or supervision needs.
If you are claiming DLA, you do need to complete the part about difficulties walking outside to claim the mobility component. Claims for people who are terminally ill are processed quickly. A claim for a terminally ill person can be made without that person’s knowledge.
- Take your time to complete the claim form. If you have obtained it from the Benefit Enquiry Line you will usually have 6 weeks to complete and return it.
- List all of the help you need before completing the claim form. Talk with your carer and ask them to list all the help they give you. This way, together, you will not miss anything out.
- Remember, what matters is whether you need the help, not whether you are already getting it. Also think about the difficulties you have and what type of help you would need to make things easier.
- If you are not sure about how much help you need, or how long things take, keep a diary for a week or so.
- You do not have to need help with care or have difficulties with mobility every day in order to qualify. The test is “most of the time”. If your needs vary from day to day, make a list of the help you need or the difficulties you have on each day of the week for a week or a month – depending on how much the pattern varies.
- If you are applying for the higher rate of the mobility component of DLA, do make a proper measurement of how far you can walk and how long it takes you to walk that far before you fill in the form.
- Keep a copy of your form.
You will receive a written decision on your claim that tells you what rates of benefit have been awarded and from what date. DLA and AA can be awarded for a fixed period or for an indefinite period. If you are awarded benefit for a fixed period, the decision will tell you when the period ends. A new claim form will be sent to you well before the period of your award ends.
It is possible that a request to increase your DLA or AA can result in it being decreased or stopped altogether. This is why it is so important to fill in your form as well as possible and to seek advice.