Our staff team
Heléna Herklots is Chief Executive of Carers UK, the national membership charity for the UK’s 6.5 million carers. Prior to joining Carers UK in 2012, Heléna was Services Director at Age UK with responsibility for the organisation’s charitable services for people in later life, and for supporting local Age UKs.
Heléna has over 25 years’ experience in the charity sector in a range of service development and provision, policy and campaigning, and strategy roles. She has led and contributed to a number of Government advisory and working groups, covering care and support; housing; dementia; and carers; and spent a year on secondment at the Department of Health working on older people’s issues. Her previous career includes working at Age Concern England as Head of Policy, and at Anchor Trust as Corporate Strategy Manager.
Heléna is Chair of the NIHR School for Social Care Research Advisory Board, a Trustee of the Centre for Ageing Better; and a Fellow of the RSA. Heléna started her career working directly with older people and carers at care homes and day centres.
Emily Holzhausen OBE
Director of Policy and Public Affairs
Emily leads on our policy, parliamentary, research and media work as well as overseeing all our Advice and Information services. Within her team is also Carers Week, one of the UK's biggest awareness weeks involving thousands of local events. She has been at Carers UK since 1996 and is one of the country's foremost experts on carers' issues.
Director of Communications and Engagement
Gavin leads on brand, digital and print communications, marketing and engagement work, which includes membership, volunteering and peer support. With over fifteen years experience with Carers UK, Gavin's passion is making sure carers are at the heart of all our work.
Madeleine Starr MBE
Director of Business Development & Innovation
Madeleine leads on business development and innovation, with responsibility for training and consultancy, technology and the Employers for Carers membership forum. She ensures that our income-generating activities meet our charitable objectives, helping to improve carers lives while ensuring that the organisation is sustainable in the future. She has been with Carers UK for nearly 14 years.
Director of Fundraising
Dee leads on fundraising which includes donations from individuals, legacies, partnerships with companies, grants from charitable trusts, foundations and government plus opportunities to get involved in fundraising for Carers UK by taking part in our community and events programme whether its running the marathon to hosting a dinner party or shaking a collection tin. She ensures that fundraising continues to explore ways to grow our voluntary income so that Carers UK can support more carers, today and for the future.
Director of Carers Wales
Keith leads the policy work in Wales and is the main link with Welsh Government. He develops strategic partnerships with statutory and third sector organisations, manages carer involvement work and supports employers for carers in Wales. Keith is committed to getting proper support for carers from health and social care.
Director of Carers Scotland and Interim Director of Carers Northern Ireland
Simon works closely with the Scottish Government and a wide range of partner organisations to raise awareness of the importance of providing support to carers. He is committed to supporting carers to speak for themselves and to turning positive strategies and legislation into something that makes a real difference to carers' lives.