Skip the primary navigation if you do not want to read it as the next section.
Skip the main content if you do not want to read it as the next section.
How to contact us
Carers UK provides high quality advice and information to carers and the professionals who support carers. We do this through our website, information booklets, factsheets and through mailings to our members.
We also have an advice line which is staffed by experts and has many years experience of dealing with the problems carers face. We provide free and confidential information and advice on:
- benefits and tax credits
- carers employment rights
- carers assessments
- the services available for carers, and how to complain effectively and challenge decisions.
Our freephone number is 0808 808 7777 and we are open on Wednesday and Thursday 10am -12pm and 2pm - 4pm.
You can email us at adviceline@carersuk.org
Please note that we are a small expert team and are often very busy. We will try to answer your email as soon as possible but we may not be able to do so on the same day.
If English is not your first language we can provide you with an interpreter and our advisers can also be contacted through typetalk.
Alternatively, you can write to us or send us a fax:
Carers UK
20 Great Dover Street
London
SE1 4LX
Fax: 020 7378 9781