“My son was seriously ill in hospital 200 miles away. I desperately wanted to be with him, but couldn’t leave Phillip, my disabled husband because I couldn’t find any emergency replacement care.
It was the middle of the night, and I was really in a panic and overcome with worry about my son. I called social services and was passed from pillar to post before I finally got hold of one of Philip's care workers who thankfully came round in his own time so I could get off to see my son.
I told Carers UK about my experience dealing with an emergency, and they took my story and turned it into the Back Me Up Campaign. Carers emergency schemes are being set up around the country as a result of the campaign."